Reimagine Travel & Hospitality with Salesforce Agentforce
Ready to supercharge your service, sales, and marketing?
Accelerate bookings, personalize experiences, and drive loyalty with autonomous AI agents.
Shaping 2025: The Data, AI & Agentforce Revolution Webinar
Digital Labor - AI agents
Don’t miss out on discovering how this game-changing technology is shaping the future of travel and hospitality!
A tired traveler arrives...
…and instantly checks in online with a single click, scores a special discount for the spa and dinner, and receives keyless room access delivered right to their phone. No waiting on hold, no long lines—just quick, effortless service.
That’s Agentforce at work, making your customers feel like VIPs while showing off your brand’s forward-thinking style.
AI That Feels Human
Agentforce is an AI-powered customer engagement platform built on Salesforce. It’s fast, reliable, and always learning and goes beyond basic chatbots to provide conversational experiences that are truly guest-centric.
Operation
24/7
Chat, text, phone, email - wherever your guests reach out, Agentforce is ready to assist.
Conversational
AI
Handle everything from flight changes and loyalty point redemptions to room amenities and dietary requests.
Human
Handoff
If a conversation needs a personal touch, Agentforce seamlessly transfers customers to your in-house team.
Driven
Insights
With each interaction, Agentforce collects data that helps you understand guest preferences and uncover new ways to delight them.
Did you know?
Salesforce’s Agentforce already resolves 83% of visitor issues on the Salesforce Help site, powers OpenTable’s success in helping 60k restaurants fill 1.7 billion seats each year, and enables Wyndham to unify reservation, loyalty, and CRM data for personalized, high-quality services at scale
Agentforce ensures your brand thrives in the future.
The travel industry is rapidly evolving, with guests
demanding personalized, instant service around the clock. By 2025, fully automated and customized customer experiences will be the new norm. This is a flight you shouldn't miss.
Register now to learn why Agentforce is the future of
business, and how you grow your business with AI.
Speed Up Bookings & Reservations
Let travelers book and modify itineraries in seconds without clunky wait times or hold music.
Personalize
Every
Interaction
From pre-departure reminders to post-stay feedback, use AI-powered recommendations to make guests feel seen, valued, and excited to return.
Lower
Operational
Costs
Free your staff from repetitive inquiries like baggage status updates or confirmation calls, and let them shine where it matters most - building genuine relationships.
Boost
Brand
Reputation
Let travelers book and modify itineraries in seconds without clunky wait times or hold music.
Gain
Actionable
Insights
Spot trends, identify areas for improvement, and stay one step ahead of guest demands with continuous data tracking and reporting.
Stay
Ahead
of the Curve
Adapt fast by integrating AI-driven solutions. You’ll keep your brand flexible, profitable, and always ready to deliver fresh, innovative experiences that guests can’t wait to share.
Discover Agentforce Use Cases
Rapid Reservations
& Group Bookings
Coordinate large parties, business travel, and last-minute changes without phone tag or manual spreadsheets.
Room Upgrades
& Special Amenities
Automatically prompt travelers to consider a poolside suite or a champagne package, so you never miss an upsell.
Effortless Refunds
& Complaints
Everything is handled seamlessly, delivering a smooth, hassle-free experience for your customers.
Loyalty Program
Magic
Transform your loyalty programs with ease and personalized rewards, creating unforgettable customer experiences.
Ready for Tomorrow’s Challenges.
Data is the foundation of AI, so adopting AI-powered solutions now ensures you collect the insights and build the strategies you need to stay ahead tomorrow—and we’ll guide you every step of the way.
Strengthen Your Core Offerings and Be the Innovator
Discover how to effectively mobilize your data to maximize the impact of AI and CRM.
Shaping 2025: The Data, AI & Agentforce Revolution in Travel & Hospitality
Don’t miss out on these exclusive insights - spots fill up fast, so reserve your seat today.
Join us on Thursday, 16th of January 2025!
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